At Etrnals, your privacy matters. This Privacy Policy explains how we collect, use, and share your personal information when you visit Etrnals.com or make a purchase.

What information do we collect?

When you visit our site, we automatically gather details about your device, like your web browser, IP address, and some cookies installed on your device. Additionally, we collect info about the pages or products you view, how you found our site, and your interactions with it. We call this "Device Information."

We use various technologies like cookies, log files, web beacons, tags, and pixels to collect this Device Information.

When you buy something from our site, we collect details such as your name, billing/shipping addresses, payment information (like credit card numbers), email, and phone number. We term this "Order Information."

The term "Personal Information" here refers to both Device Information and Order Information.

How do we use your information?

We use Order Information to fulfill your orders, handle payments, arrange shipping, and send invoices/confirmations. Also, we may use it to communicate with you, check for fraud, and send you info or ads about our products/services according to your preferences.

Device Information helps us screen for potential fraud, enhance our site, and understand how customers use it to improve our services and marketing.

Sharing your information:

We share your Personal Information with third-party services (like Shopify and Google Analytics) to assist us as described above. We may also share it to comply with laws, respond to legal requests, or protect our rights.

Behavioral advertising:

Using your Personal Information, we might show you ads or marketing communications we think might interest you.

Data retention:

We keep your Order Information for our records.

We may update our Privacy Policy to reflect changes in our practices, operations, or for legal reasons.

Contact us:

If you have questions, concerns, or complaints about our privacy practices, contact us at support@etrnals.com.

Your privacy matters to us at Etrnals, and we're committed to ensuring the security of your information.

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