For size exchanges, you can contact our customer service at support@etrnals.com or Directly Whatsapp us on +91 7984971350 within 5 days of receiving the item and Tags must be intact and unbroken.
For exchanges, the customer is responsible for all postage costs applied.
All items are inspected thoroughly before an exchange is processed. Items found worn/used/unsellable will be rejected and returned back to you.
Size exchanges are allowed once per product.
Availability is not guaranteed; if your size isn't in stock, we issue credit voucher valid for three months from the issue date.
Items purchased on flash sale are non-returnable and non-refundable.
Refunds for exchange returned orders will be issued as credit voucher only.
We Process Exchanges within 7-10 Business Days Once Product Is Received Back To Base.
